How to: The Social Etiquette of Video Meeting

Thursday 11th of June 2020

Plan the structure. Plan what you want to say at certain points.

We've given you a guide on how to prepare and plan for an online meeting. Now we're here to share our tips on how to conduct yourself whilst participating in one.

Here are our 6 etiquette tips that will help to ensure strong digital communication over your video meetings.

The Backdrop

The first thing that you need to think about is your background. The chances are that if you're working from home, your family or flatmates will also be home too. So you need to think about your surroundings. Make sure you're in a space by yourself, with an appropriate background (your manager doesn't need to see the pile of dirty clothes in your bedroom). Also, make sure that the members in your household are aware that you are in a video meeting, you don't want them to walk in and start talking to you mid-call.

Meeting and Greeting

When people enter the meeting be sure to address everyone, especially if you're the one hosting. If you're mid-conversation, greet them once you've finished. It's important to acknowledge everyone because it makes them feel like they are a part of the meeting.

No distractions!

You wouldn't start scrolling through Twitter during a meeting in person so why do it whilst on an online call. Let's be real, it is a rude thing to do and is quite inconsiderate to the person who is speaking. So be mindful and be sure that you're giving whoever is speaking your full undivided attention. If you're not on your phone but it's next to you, make sure it's silent. No ones want to hear a notification come through when they're speaking.

Don't Interrupt

If someone is speaking be sure not to speak over them. It can be harder to detect when someone is about to finish speaking over a camera, so be sure to be as alert as possible.

A little tip is to keep a pen and paper next to you during the meeting. That way if someone says something that you want to respond to, you can write it down and then raise the issue once they have finished speaking.

Be Present

Make sure that when you are on a call, you are giving your full undivided attention. The temptation to work on other tasks can be pretty strong especially if you're already on your laptop. You don't want to miss out on important information because you were working on a different task.

Mute by Default

If you're not currently speaking, mute your mic. This helps to limit the amount of background noise and means that everyone can hear whoever is talking as clearly as possible.